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IT Support

We offer clients full technical support for a wide range of systems.  To help our customers we are flexible and offer both ad hoc and contract based support including maintenance 24×7.

We welcome the opportunity to tailor a bespoke support solution to meet your specific business requirements, for example we can provide:

  • Dedicated service desk
  • Remote access and on-site support
  • Server, network and desktop maintenance and repairs
  • E-Mail and website server support
  • Data backups & restore both on and off-site
  • Software and hardware support

Experienced & Multidisciplinary

The JE3 support team is highly experienced and professional, boasting a wide range of skills from multiple IT disciplines. Whether it be a hardware issue or an application gone rogue, our team has the knowledge and experience to support you.

Flexible, Tailor Made Support

Every business is different and therefore has different needs and goals. That’s why we take a flexible approach by offering both ad hoc and contract-based support, including maintenance and 24×7 support. This enables you to gain quality, cost-effective support that best suits your needs.

Fast & Friendly Customer Service

Encountering IT issues can be a frustrating experience stopping you or your staff from working effectively. The last thing you would want is to deal with slow, unfriendly support.

Our  IT support service provides timely and friendly responses to your issues, getting you back on track as soon as possible.

Local Partnerships

While highly experienced & skilled we do not pretend to be experts in everything. That’s why we have partnerships with local companies to access expertise where we may have a knowledge gap, enabling us to ensure the quality of our support and minimising disruption.

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